Holy crap! I checked early this afternoon, and Microsoft’s customer service / repair site said they hadn’t even received my console yet. Log in tonight, and what do I see? Completely skipped step #3 (“Device received at service center”), and went right to step #4 (“Device shipped to customer”).
This is either a wonderful or a terrible thing.
Heading down to Atlanta for AWA tomorrow. Check you funky people there… uhh… if you’ll be there.